The Royal Lancaster London has responded to the industry’s security concerns to become the first hotel in London to receive the Global Secure Accreditation (GSA).

GSA is the world’s first independent standard and assessment system for hotel security. This accreditation enables corporate travel managers to provide enhanced duty of care and business travellers to make more informed choices on safety and security within hotels internationally.

Sally Beck, general manager of Royal Lancaster London said:  “In the current climate it has become more important than ever to be vigilant with security in the travel and tourism sector. Following our major £85 million refurbishment, we have stepped up our security to become an example to the industry on how to make guests safe during their stay.”

The threat to security from crime and terrorism is fast moving and ever-evolving. It is having a tangible effect on the hospitality industry, with travellers demanding greater protection. A growing body of evidence confirms rising anxiety about hotel security and greater assurance is being sought both by the business traveller and corporate booking officials.

Research conducted in the USA, UK, Germany, France, China and Japan reveals that security is now the number one consideration for travellers from these nations. Meeting the challenge of these demands has required a thorough re-evaluation of security methods and standards.

David Wood, CEO of GSA said, “The Royal Lancaster has demonstrated a strong commitment to guest safety and security through sensitive yet robust security strategies and policies. We feel privileged to work with a hotel which is striving to provide the highest levels of service and duty of care to its customers. We would encourage all business travellers to make informed choices about their safety when travelling and choose hotels such as Royal Lancaster with well-considered, appropriate and effective security arrangements.”

For further information, please download the full press release below: