New report reveals legal implications of non-compliance with ISO 31030

New report reveals legal implications of non-compliance with ISO 31030

London-based legal firm, Peters & Peters has published a whitepaper which warns of the serious implications of non-compliance with the new ISO 31030 travel risk management standard and recommends corporates benchmark their own policies against it.

Mark of excellence

ISO 31030 sets the standard for duty of care in business travel safety and security. Adherence demonstrates a business has assessed and managed business travel risk to the highest possible level of duty of care.

Bob Quick, Director at GSA, comments: “The Peters & Peters whitepaper clearly demonstrates the potential legal risks facing companies that do not actively address ISO 31030 within their own travel risk management policies.  In the view of this leading law firm, ignorance of the standard may not be enough to avoid legal risk if travel goes wrong for employees of companies or other organisations.”

“Complying with ISO 31030 should not be challenging for businesses that care about travelling employee wellbeing, yet recent research from Business Travel Show Europe showed that more than half of all travel bookers, buyers and managers were still unaware of the requirements of the new global standard.”

According to a recent survey by Business Travel Show Europe, 53 percent of travel bookers, buyers and managers still know little about ISO 31030 guidance, despite it being released last year to improve global standards in risk management. The longer this standard has been in existence, the greater the expectation for corporates to know and have adequate policies and procedures in place.

Getting up to scratch

We offer two services to organisations looking to mitigate legal risk and ensure their current travel risk management policies are ISO 31030-ready:

  • Assessment: An initial assessment of current policies, practices, and procedures to see whether they are in line with the ISO 31030 standard. A trained auditor first analyses the company’s approach to travel risk management before providing a report outlining the organisation’s strengths and weaknesses, with a checklist of actions required to meet the ISO 31030 standard.
  • Certified Audit: Following the assessment, a trained auditor reviews documentation, interviews key personnel, and provides an audit of ISO 31030 compliance. If the organisation successfully meets the standard, SFJ Awards issues an ISO 31030 Certificate of Organisation Readiness Assessment & Audit


To find out how we can help ensure your organisation delivers on its duty of care requirements to employees, click here.