The hotel sector has become one of the primary targets for cyber criminals, terrorists and nation state actors. Like many industries, hotels are particularly reliant on technology; using complex network systems to store vast amounts of classified customer data. This is just one of the...

The difference between evacuation and invacuation The recent release of the film ‘Hotel Mumbai’ has stirred vivid memories of the threat that terrorism poses to the hospitality industry. The attack on the Taj Mahal Palace Hotel in 2008, depicted in the film, provides a stark reminder...

We are all familiar with the top brand hotels, we find them in almost every major city or travel destination around the world. These hotels are often the preferred choice for travellers as they’re familiar, trusted, and it’s likely that most of us have stayed...

You’ve booked your city break away to Manchester. You’ve decided to treat yourself to a luxurious hotel experience and have booked “one of the newest 5-star hotels” in the area, which boasts itself as “paradise here on planet earth!” The only problem is that the...

Following significant pressure, TripAdvisor, the largest travel review site in the world, announced on Tuesday that it was making it easier for users to become aware of the serious risks and reported crimes at hotels listed on its site. The two new safety features enhance their...

I am not one for making generalisations, but I feel it is safe to say that most people probably wouldn’t juggle with knives, go swimming with hungry crocodiles in the wild, or jump out an airplane without a parachute (with obvious, adrenaline junkie, exceptions to...