The likely publication in 2020 of the ISO 31010 standard for travel risk management will have significant implications for the hotel industry. Bob Quick, Director of GSA outlines the likely impact of the standard and how hotels can respond....

The hotel industry continues to evolve its security policies, systems and procedures in response to rapidly developing changes to the global risk and threat picture. Many hotels are exemplar in their development of intelligent and proportionate security regimes which incorporate good or best practice approaches....