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89 per cent of travellers consider security as their primary concern when choosing a hotel, according to a recent survey by Travelzoo. Accreditation through Global Secure Accreditation (GSA) enables hotels to publicly demonstrate commitment to the most stringent levels of duty of care to guests and to meet and exceed the impending ISO 31030 Travel Risk Management Standard which is expected to be implemented in 2020 and will provide additional assurance to the safety and security of travellers.
Hotels that are accredited with the GSA standard can demonstrate to corporates, travel managers and the public that they have reached and exceeded rigorous security standards, including ISO 31030. These include:
- Strategic security planning with a comprehensive security policy and procedures
- Demonstrable physical and technical security, such as active CCTV cameras, alarms and other security
- A workforce that actively considers the security needs of the hotel’s guests and embeds this into their day to day activities and engagements with the public
Accredited hotels receive a comprehensive security report, a certificate of accreditation, as well as access to a wide range of security resources including training video’s, intelligence bulletins best practice guides and an online network of accredited hotels where they can share best practice and pool resources. Accreditation lasts for 12 months and can be renewed annually.