Could you explain what ISO 31030 is and why it is important? ISO 31030 is a proposed ‘Travel Risk Management’ Standard expected to be introduced next year. The framework for this standard would be contextual to industries and sectors, recognising that different companies operate under different...
I recently saw an article predicting an increase in terrorist attacks on hotels. The aim of this is not to cause alarm, but to demonstrate the reality that terrorism is becoming more sophisticated and causing more damage. You only have to look back to April...
The difference between evacuation and invacuation The recent release of the film ‘Hotel Mumbai’ has stirred vivid memories of the threat that terrorism poses to the hospitality industry. The attack on the Taj Mahal Palace Hotel in 2008, depicted in the film, provides a stark reminder...
The Stand Palace first opened its doors as a hotel some 110 years ago. The hotel is one of the most iconic and recognisable buildings on London’s primary thoroughfare. Located opposite The Savoy and within walking distance of many of the most popular tourist attractions...
We are all familiar with the top brand hotels, we find them in almost every major city or travel destination around the world. These hotels are often the preferred choice for travellers as they’re familiar, trusted, and it’s likely that most of us have stayed...
You’ve booked your city break away to Manchester. You’ve decided to treat yourself to a luxurious hotel experience and have booked “one of the newest 5-star hotels” in the area, which boasts itself as “paradise here on planet earth!” The only problem is that the...
The White Horse Hotel, Dorking, a member of Bespoke Hotels has become the first provincial hotel to receive a Global Secure Accreditation. Located in the market town of Dorking in Surrey, The White Horse re-opened in March 2018 following a £4 million renovation. The hotel welcomes...
The White Horse, Dorking, a member of Bespoke Hotels has become the first provincial hotel to receive Global Secure Accreditation (GSA). Established by international security experts, GSA is the world’s first truly independent system of hotel security accreditation, assessing hotels to ensure they possess and maintain the highest...
Following significant pressure, TripAdvisor, the largest travel review site in the world, announced on Tuesday that it was making it easier for users to become aware of the serious risks and reported crimes at hotels listed on its site. The two new safety features enhance their...
I am not one for making generalisations, but I feel it is safe to say that most people probably wouldn’t juggle with knives, go swimming with hungry crocodiles in the wild, or jump out an airplane without a parachute (with obvious, adrenaline junkie, exceptions to...