The hotel industry continues to evolve its security policies, systems and procedures in response to rapidly developing changes to the global risk and threat picture. Many hotels are exemplar in their development of intelligent and proportionate security regimes which incorporate good or best practice approaches. However, it is clear many hotels do not have such security in place either due to a lack of capability, resources, commitment or leadership and it is difficult for travellers to look below the surface to determine the difference between these two positions.
Global events, and the observable vulnerability of hotels has meant that security has become the major priority for corporate business travellers as well as independent travellers. For the industry to continue to ‘mark its own homework’ on security is no longer sustainable or desirable.
This white paper tackles the current hotel security landscape and looks to what the future could hold for the industry.