TMCs need to provide comprehensive information to businesses about the security and safety of the hotels they are recommending. This is a critical part of a company’s duty of care to its employees.
To date the only way for TMCs to query the security of a hotel was via hotel self-certification or expensive visits from security teams. Both options lack independence and consistency.
These issues have been a driving force behind a new ISO Travel Security standard, ISO 31030, which is due to be published in 2020. This ISO standard requires organisations to seek independent confirmation of the security standards of hotels.
GSA have developed global independent hotel security standards that are risk-based. TMAs can adopt the GSA accreditation standard.