Travel Risk Management

Travel Risk Management

Managing travel risks should be an integral part of all travel related activities undertaken by an organisation. The need to engage widely with all relevant stakeholders is also essential as highlighted by the experience of COVID-19.


Organisations need to meet their ‘duty of care’ and ‘duty to inform’ responsibilities, and relevant legal obligations in all the different countries which their travellers visit.


These are just some of the considerations that need to be balanced when the organisation assesses how to achieve its business goals, including achieving a return on investment from the business trip.


GSA has developed innovative services to help organisations meet the new standard, specifically supporting those planning, managing and undertaking business travel.


This standard provides a means for organisations to demonstrate that good travel decisions are underpinned by the organisation’s capacity and capability to mitigate reasonably foreseeable risks using internal resources or with external assistance. It covers every aspect of travel including:


  • An employer’s duty of care and duty to inform
  • The suitability of your travellers for the proposed mode of transportation
  • Accommodation selection
  • Risks during ‘Bleisure’ activities
  • Contingencies and communication
  • Internal and external support capabilities
  • Learning lessons and debriefing

And many more considerations, all balanced against ensuring that the organisation can deliver its business goals and achieve return on investment from the trip.


GSA has developed several resources to address this new standard to support those who are involved with managing and participating in business travel within their organisation or for other organisations:


  • Travel Risk Management Guidance for Organisations Course
  • Travel Risk Management Readiness Assessment towards ISO 31030
  • Organisational Travel Risk Management “Audit” towards ISO 31010

Travel Risk Management Guidance for Organisations Course

During this one-day course covering what the new ISO 31030 Standard means for you and your organisation, delegates will:

  • Engage with and understand the legal implications of duty of care and duty to inform
  • Develop methods to identify relevant travel risks
  • Devise a compliant travel risk programme
  • Understand and apply models to support ‘good’ decision-making


This practical training will support you to develop a bespoke Travel Risk Management system or will enhance your existing programme to meet the ISO 31030 recommendations. Training that helps you to reduce traveller risk exposure protects your employees and your organisation’s reputation. In addition, we will provide you with key best practices and how they can be applied throughout your organisation. Delegates will have the opportunity to network with fellow-professionals and will leave the Course with a clear strategy of how to proceed (including access to implementation tool-kits)) when they return to their business.

Travel Risk Management Readiness Assessment towards ISO 31030

ISO 31030 is a far-reaching new Standard that sets out and benchmarks the reasonable steps that employers and travel organisers should take to address the reasonably foreseeable risks to travelling staff, covering every aspect of travel.
Whatever your company size, make-up or sector, this assessment provides a structured approach to the development, implementation, evaluation and review of:

  • Risk, threat and hazard identification
  • Risk assessment
  • Policy and procedures
  • Programme development
  • Prevention and mitigation strategies

Organisational Travel Risk Management Audit towards ISO 31030

This service is focused on how to better manage your travel risk management processes by reviewing your existing operational procedures with the introduction of the ISO 31030 Travel Risk Management Standard. We assess compliance of your existing standard operating procedures and provide a comprehensive review of internal control procedures for each department.


Completing an ISO 31030 audit provides an organisation with an independent verification that their travel risk management programme meets an international good-practice standard, identifies processes, procedures or information that may be lacking, and provides a risk-based approach to managing the hazards of travel related activities to the business. By completing this assessment, organisations will have demonstrated active adherence to the guidelines within the Standard thus proving their commitment to the new ISO 31030 Standard.

We can help you find out more about the areas that matter to you:

  • Leadership in Travel Risk Management
  • Integration of Travel Risk Management into wider organisation Risk & Health & Safety Management
  • Pre-Travel Planning Frameworks
  • Policy and Procedures
  • Authorisations
  • Traveller Assessment
  • Destination Assessment
  • Journey and Transportation Assessment
  • Accommodation Assessment and Selection
  • Heath Security and Medical Services Assessment
  • Briefing and Communication
  • Monitoring and Contingency Plans
  • Bleisure – risks and approvals
  • Business travel with family members
  • Debriefing and Learning
  • Working with travel stakeholders
  • Metrics and performance measurement


The new ISO Standard will be launched in 2021 and provides the international benchmark of travel risk safety. The Standard sets out what is expected of any organisation – large or small and regardless of sector – which requires its staff to travel as part of their duties, whether domestic or international.


Amongst the numerous business benefits of meeting the Standard, organisations will be keen to understand whether there are risks and vulnerabilities which they need to address, including ensuring that they can meet their duty of care to their employees (including duty to inform) thereby reducing legal and financial risks, whilst improving staff confidence in the arrangements for their safe travel.


The following checklist provides an outline of some of the areas that all organisations should be thinking about in connection with their current travel risk policies in connection with the new standard.


We trust this assists you to look at your current processes and supports you in your goal to manage your travel risk, provide improved duty of care and traveller safety for your travellers and better travel management.


If you have any questions or require any further information then let us know via  Contact us – GS Accreditation


Why choose GSA?

Exposure to risk has never been higher or more diverse, and our ability to predict risk exposure feels uncertain. This is why safety, security, and health for travellers has never been more important, and the return on investment has never been greater (with or without legislated compliance).


Underpinned by the highest level of global security and safety expertise, GSA is more than an accreditation business. Working to ISO 31030 standards, we also provide services and support that allows businesses to mitigate travel risks and more effectively deliver their duty of care. We are creating the benchmarks the world needs, to make travel safer for everyone.

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