Managing travel risks should be an integral part of all travel related activities undertaken by an organisation. The need to engage widely with all relevant stakeholders is also essential as highlighted by the experience of COVID-19.
Organisations need to meet their ‘duty of care’ and ‘duty to inform’ responsibilities, and relevant legal obligations in all the different countries which their travellers visit.
These are just some of the considerations that need to be balanced when the organisation assesses how to achieve its business goals, including achieving a return on investment from the business trip.
GSA has developed innovative services to help organisations meet the new standard, specifically supporting those planning, managing and undertaking business travel.
This standard provides a means for organisations to demonstrate that good travel decisions are underpinned by the organisation’s capacity and capability to mitigate reasonably foreseeable risks using internal resources or with external assistance. It covers every aspect of travel including:
- An employer’s duty of care and duty to inform
- The suitability of your travellers for the proposed mode of transportation
- Accommodation selection
- Risks during ‘Bleisure’ activities
- Contingencies and communication
- Internal and external support capabilities
- Learning lessons and debriefing